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Health Care Case Manager

Job Description


LOCATION: Henderson Bay High School

This position tracks treatment progress of students with drug or alcohol issues. Involves communication with student, school counselor, principal, treatment facilities and parents to keep treatment progressing.

Reports to Henderson Bay High School Principal


  1. Maintains health care contracts on all students to include treatment recommendations and progress notes based on regular contact with students, parents, treatment or counseling agencies.
  2. Maintains close contact with treatment agencies regarding orientation/group attendance, tracking treatment progress, compliance with treatment recommendations, tracking UA results and follow though on any changes to health care contracts relating to substance abuse recommendations.
  3. Maintains ongoing communication with Henderson Bay staff, keeping them apprised of student health care contract status. Attends weekly MDT meetings.
  4. Informs students and parents about health care contract requirements; answers questions that arise pertaining to substance abuse issues. In conjunction with the school counselor, will be part of the student intake process as point of first contact.
  5. Notifies Counseling Secretary when meetings need to be set up with parents, HBHS staff and counselors from treatment agencies to resolve issues relating to group attendance and other substance abuse issues.
  6. Assists in the second opinion process by providing referrals to alternative community resources. Follows up to ensure counseling is in place at the second agency.
  7. Generates a list of students needing UA’s each week (to be collected by counselor, case manager, principal or health technician). Notifies parents, school counselor or principal of positive results.
  8. Monitors state health care contracts with dates, test results, correspondence with parents and agency representatives on Excel spreadsheet.

Occasionally required to deal with angry or upset parents or students. Contacts with emotional and/or disturbed students require safety awareness.


FLSA: Covered


Education and Experience
High school graduation or equivalent and two years of increasingly responsible experience in dealing with the public and maintaining records. Experience in dealing with teenagers desirable. School district experience preferred.

Allowable Substitution
Advanced technical training may substitute on a month-for-month basis for up to one year of the required experience.

Knowledge, Skills, and Abilities

  • Knowledge of correct grammar, spelling, and English usage.
  • Skill in operating general office machines.
  • Effective written and oral communication.
  • Ability to interact with emotional, disturbed, or chemically-dependent students in a warm and confident manner.
  • Ability to learn the use of a microcomputer and various software programs.
  • Ability to set up and maintain an accurate filing system.
  • Ability to attend to detail and follow tasks through to completion.
  • Ability to organize and set priorities.
  • Ability to work independently with minimal supervision.
  • Ability to maintain strict confidentiality.
  • Ability to establish and maintain effective working relationships with students, staff, parents, and the general public.

Licenses/Special Requirements
Must complete training in first aid and CPR as required by the district.

Updated: 10/1998